STORE MANAGER

STORE MANAGER

 

Job Description:

 

We are looking for a Store Manager to organize daily operations and motivate our staff to provide excellent customer service.

Store Manager responsibilities include scheduling  shifts for baristas and wait staff, monitoring daily expenses and  revenues and ordering supplies like coffee, milk and snacks, as needed.  To be successful in this role you should have work experience with  various roles in coffee shops. Also, you should be available to work  during open hours, including weekends and holidays.

Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favorite local spot.

 

Requirements:

  • Have a great attitude and most of all have a great time!

  • Work experience as a Cafe Manager or Barista Lead

  • Hands-on experience with professional coffee machines

  • Good math skills

  • Availability to work within open hours (including weekends and holidays)

  • Excellent communication skills with the ability to manage and motivate a team

  • Customer service attitude

  • Certification (e.g. in Business Administration or Hospitality) is a plus

 

Manager Responsibilities Include:

  • Managing day-to-day operations of the coffee shop

  • Hiring and onboarding new wait staff and baristas

  • Training employees on drinks preparation and proper use of coffee equipment

 

Responsibilities:

  • Manage day-to-day operations of the coffee shop

  • Hire and onboard new wait staff and baristas

  • Train employees on drinks preparation and proper use of coffee equipment

  • Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

  • Maintain updated records of daily, weekly and monthly revenues and expenses

  • Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)

  • Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

  • Ensure all cafe areas are clean and tidy

  • Nurture friendly relationships with customers to increase loyalty and boost our reputation

  • Maintains inventories by replenishing coffee bean supply; stocking  coffee brewing equipment; maintaining supplies, pastries, and cookies  for coffee bar.

  • Improves quality results by studying, evaluating, and re-designing  processes; implementing changes; maintaining and improving the  appearance of the store and coffee bar.

  • Updates job knowledge by participating in educational opportunities;  reading coffee, retail trade, and food service publications;  maintaining personal networks.

 

About Us:

 

We are Twin Falls newest coffee shop serving sweet treats and good ole' fashion coffee.